Human Resources Business Partner

About the Role: We are looking for a strategic and dynamic HR Business Partner (Manager level) to drive HR initiatives and support the growth of a Global Shared Services Center (GSC). This role requires close collaboration with business leaders, acting as a trusted advisor while aligning people strategies with business priorities. Key Responsibilities: Strategic HR & Business Alignment Partner with senior stakeholders to align HR strategies with business goals. Design and implement people-related solutions to support business growth. HR Compliance & Policy Management Ensure compliance with labor laws and internal policies. Provide guidance on HR-related legal and regulatory matters. Develop and update HR policies tailored to a shared services environment. Employee Relations Serve as a key contact for employee concerns and grievance redressal. Mediate and resolve employee-manager conflicts. Drive proactive interventions to address engagement and attrition risks. Talent Management Enable effective performance management processes and ensure compliance with appraisal guidelines. Partner with Talent & Development teams on succession planning and career development. Lead the Annual Compensation Review process. Own the implementation of the Rewards & Recognition framework. Employee Engagement Design and drive employee engagement initiatives. Lead the Great Place to Work (GPTW) survey and action planning. Build and sustain a positive, collaborative work culture. Learning & Development Liaise with L&D COEs and business leaders to define development needs. Drive capability-building initiatives aligned with organizational goals. Organizational Development Support the development of a customer-centric, high-performance culture. Collaborate with various HR COEs to ensure smooth HR operations and interventions. Periodically assess and improve organizational structure, systems, and processes.

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