Relationship Manager

Job Title : Marketing Relationship Manager Company : Expert Claim Solutions India Pvt Ltd Location : Chennai Experience : Minimum 1 to 2 years (with SME broker engagement) Industry : Insurance Sector About Expert Claim Solutions : We are dedicated to simplifying and enhancing the insurance claims experience for their corporate as well as their individual clients across India. Our team of seasoned insurance professionals is passionate about helping their clients navigate the complexities of insurance claims with ease and confidence. Role Summary : We are looking for a proactive and relationship-driven Marketing Manager to spearhead broker engagement and drive commercial claims acquisition. The ideal candidate will have hands-on experience working with SME brokers and a strong understanding of commercial insurance dynamics. Key Responsibilities : - Broker & Agent Engagement: Build and maintain strong relationships with SME brokers and agents to generate a consistent pipeline of commercial claims. - Claims Sourcing: Actively coordinate with multiple brokers to source and onboard institutional clients with claims across various sectors. - Coordination & Follow-up: Ensure seamless communication between brokers, internal claims teams, and clients for timely and effective claim resolution. - Performance Tracking: Monitor claim inflow, broker performance, and engagement metrics to optimize sourcing strategies. - Market Development: Identify new broker networks and commercial segments to expand claim sourcing opportunities. - Reporting & Insights: Provide regular updates to management on claim volumes, broker activity, and market trends. Candidate Profile : - Minimum 1 to 2 years of experience in marketing, relationship management, or claims coordination—preferably with SME brokers or commercial insurance intermediaries. - Strong understanding of commercial insurance products and claims processes. - Proven ability to manage multiple broker relationships and drive claim inflow. - Excellent communication, negotiation, and interpersonal skills. - Ability to work independently and collaboratively across departments. - Proficiency in CRM tools, Excel, and basic reporting dashboards. Why Join Us? - Work with a fast-growing, client-centric company offering expert claim solutions - Opportunity to lead broker engagement strategy in a high-impact role - Competitive compensation and performance-based incentives - Supportive team culture with growth and learning opportunities Contact : 7075452216

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