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Job Title:

Encompass Admin

Company: DIGITAL MIND CONSULTANCY SERVICES PRIVATE LIMITED

Location: Chennai, Tamil Nadu

Created: 2025-12-18

Job Type: Full Time

Job Description:

Title : Encompass Adminworking time : Night Shift ( CST/PST )Location : RemoteRequired skill :Mortgage Operations: Loan Origination, Processing, Pre-Underwriting, Post-Closing Leadership: Team Management (up to 86 FTEs), Training, Hiring, Attrition Control Operational Excellence: SLA Compliance, Quality Control, Root Cause Analysis, KRA KPI, internal governance for any internal/regulatory audits, Capacity Planning & Forecasting. Client & Stakeholder Engagement: Client Management, Escalation Handling, WBR/MBR/QBR Reporting, SOP Development, Maintaining Revenue report. Tools: MS Office, Tally ERP 9, Info Age, AWS, Encompass, Blue Sage and Calyx.Loan Origination Software System , Mortgage loan ,Under writing ,In-depth understanding of the mortgage industry including the life cycle of a loan.• Administration of an enterprise LOS such as Encompass 360 or equivalent.• Clear, concise, and professional written and verbal communication skills.

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