Documentation Officer

Responsible for the entire visa processing for Canada and Australia Immigration. • Screening and verifying the documents of the clients based on the category of Visa. • having knowledge in resume writing and resume marketing. • Interacting with clients to solve their queries related to the process. • Taking follow-up from the clients by calling them and responding with emails. • Updating the clients regarding any changes in the Visa process. • To achieve the set benchmark of client satisfaction backed by zero refunds and escalations. • Interview all clients and handle applications face-to-face and by post to determine client eligibility. • Supervise the completion of all relevant visa and immigration documents and ensure that they are received within the time limit set by the government. • Review and ensure that all of the information provided by clients is accurate and correct, preparing and checking all legal documents. • Processing Applications and fulfilling requirements on behalf of clients

Created: 2025-08-05