Center Head

About the CompanyUnacademy is India’s largest learning platform, built with a mission to democratize education for every learner. What began as a humble YouTube channel has evolved into a robust education ecosystem that brings together top educators, high-quality content, and cutting-edge technology. We serve millions of learners across the country, empowering them to succeed in competitive exams, pursue professional upskilling, and build strong academic foundations. With a deep commitment to learner success, Unacademy is redefining how India learns — one student at a time.About the RoleWe are looking for a passionate and experienced Centre Head to lead and manage one of our learning centres. As a Centre Head, you will be responsible for overall operations, team management, student experience, and business growth. You will play a critical role in ensuring smooth daily functioning and maintaining the high standards Unacademy is known for.Responsibilities- Team Leadership: Lead, mentor, and manage the centre’s academic, operations, and support teams to drive a high-performance culture. - Operational Oversight: Ensure smooth daily operations of the centre, including scheduling, resource allocation, and issue resolution. - Business & Growth Strategy: Drive admissions, student engagement, and revenue growth through effective planning and execution. - Stakeholder Management: Be the primary point of contact for learners and parents, addressing queries, feedback, and concerns with care and professionalism. - Financial Accountability: Monitor budgets, manage expenses, and ensure financial efficiency at the centre level. - Quality & Compliance: Maintain high academic and service quality standards, ensuring compliance with internal processes and safety guidelines.Qualifications- Bachelor’s degree required; MBA or relevant postgraduate degree preferred - 4–7 years of experience in centre management, operations, or team leadership (experience in EdTech, education, or service industry is a plus)Required Skills- Strong communication, leadership, and problem-solving skills - Proficiency in using data and digital tools for reporting and decision-making - Ability to work in a fast-paced, dynamic, and target-driven environmentPreferred Skills- Experience in EdTech, education, or service industry is a plus

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