Customer Support Executive

Job Description:We are looking for a Customer Support Executive with excellent communication skills to provide high-quality support to our clients. The ideal candidate should be fluent in English, customer-focused, and capable of handling client interactions professionally through calls, emails, and chat.Key Responsibilities:Handle customer queries via phone, email, and chat in a timely and professional mannerProvide accurate information and resolve customer issues effectivelyMaintain clear and professional communication with clientsDocument customer interactions and update records accuratelyCoordinate with internal teams to ensure quick issue resolutionFollow company processes and service standardsRequired Qualifications & Skills:Fluency in English (spoken and written) is mandatoryStrong interpersonal and communication skillsPrior experience in customer support or client handling is preferredAbility to handle customers politely and professionallyBasic computer knowledge (Email, CRM tools, MS Office)Willingness to work in a team-oriented environmentPreferred:Experience in BPO, customer service, or client coordination rolesAbility to handle multiple tasks efficiently

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