Integration Specialist-ATS

Integration SpecialistEducation: Any BE/B.Tech or qualificationWork Mode: RemoteSalary 15 LPAInterview Mode-Virtual (Microsoft Teams/Zoom) 3 RoundsOther details: • Experience in 5 to 7 + Years• Shift timings: EST/GMT; Interviews scheduled between 2:30–5:30 PM IST• Mandatory requirement: Avature certification. Position SummaryThis role provides regulatory and compliance oversight, manages escalations, and ensures timely and effective resolution of issues. Designs and scales integrations with deep architectural insight; proactively improves reliability and automation; teaches others. Understands core concepts and can implement with guidance; has partial but relevant experience within the past year. Should have recent hands-on experience; independently owns and delivers API integrations with strong documentation and testing discipline. Mandatory Skills:Integration project experienceApache NiFi exposure (used by Avature for integrations)ATS/CRM understanding (preferably Avature)Key Responsibilities • System Oversight: • Oversee daily operation, configuration, and workflow integrity of the Avature ATS. • Ensure system is optimized and follows latest regulatory and compliance standards. • Maintain strong documentation for configuration decisions, compliance updates, and standard operating procedures • Performance Management: • Monitor help desk performance metrics and coach team members to deliver high service levels. • Develop and implement engagement and development initiatives for the Avature help desk team. • Provide ongoing feedback and facilitate team reviews. • Escalation & Issue Resolution: • Act as an escalation point for complex or high-impact issues. • Lead efforts for efficient troubleshooting and resolution in partnership with technical teams. • Coordinate timely incident response to minimize business disruptions. • Compliance & Regulatory Updates: • Monitor regulatory changes affecting ATS operations and ensure proper system updates. • Collaborate with stakeholders to interpret policy changes and drive compliance. • Stakeholder Collaboration: • Work closely with HR, IT, and Recruiting to ensure Avature aligns with business needs and industry best practices. • Guide team on integrating Avature with other HR platforms as needed. • Continuous Improvement: • Research and recommend improvements to optimize system performance and user experience. • Lead special projects and process improvements for the ATS and related workflows.

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