Quality Control, Safety & Security Team Leader

Ensure consistent implementation of quality, safety, and security protocols across operational sites. This role requires strong leadership, incident handling, and cross-functional coordination to maintain service standards and regulatory compliance- Supervise QCSS team members, assign tasks, and monitor KPIs (e.g., inspection completion rate, incident response time). - Promote a safety-first and accountability culture. - Conduct regular inspections and audits for service quality, safety, and security. - Report violations and recommend corrective actions. - Lead or support urgent incident response and coordinate with relevant departments. - Ensure proper documentation and escalation of incidents. - Assist in training staff on safety protocols and service standards. - Suggest process improvements to enhance operational efficiency - Maintain accurate records of inspections, violations, and team schedules. - Ensure proper shift planning for 24/7 coverage if required.Requirements- Bachelor’s degree in any major (preferably related to Management, Safety, or Law). - Minimum 5–7 years in Quality Control/Safety/Security, with at least 2 years in a supervisory or team lead role. - Experience in compliance checks, incident response, and managing field operations teams. - High integrity, discipline, and professionalism. - Strong interpersonal and communication skills. - Detail-oriented with a problem-solving mindset. - Quality control processes, hazard identification, and security risk assessment. - Team management and KPI monitoring. - Proficiency in MS Office and scheduling systems.

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