eCommerce In Stock Associate

We are seeking a highly organized and detail-oriented eCommerce In Stock Associate to oversee the end-to-end operations of our online business. You will be responsible for managing supply chain processes, order fulfillment, logistics, inventory, customer service coordination, and platform operations across marketplaces and/or our D2C website. The ideal candidate has a strong background in eCommerce operations, excellent problem-solving skills, and thrives in a fast-paced environment.Responsibilities- Oversee daily eCommerce operations across all channels (D2C website, Amazon, Flipkart, etc.) - Manage inventory levels, replenishment planning, and coordinate with sourcing/procurement teams - Ensure timely and accurate order processing, dispatch, and delivery - Optimize warehouse or 3PL processes to reduce costs and improve turnaround time - Monitor and analyze key performance metrics (OTIF, RTOs, order cancellations, etc.) - Resolve logistics or order-related issues in coordination with courier partners - Coordinate with customer support teams to ensure timely issue resolution - Collaborate with tech, marketing, and product teams for smooth platform functionality and updates - Maintain product listings, pricing, and content accuracy across platforms - Implement systems and processes to streamline operations and drive efficiency - Ensure compliance with platform SLAs, return policies, and operational guidelinesQualifications- 2+ years of experience in a similar role - Strong understanding of order management systems, logistics, warehousing, and platform operations - Proficiency with tools like Excel/Google Sheets, ERP systems, Shopify, Amazon Seller Central, etc. - Analytical mindset with strong attention to detail - Excellent communication and leadership skills - Ability to manage multiple stakeholders and work under pressurePreferred Skills- Experience with automation tools, WMS, or OMS platforms - Knowledge of marketplace compliance policies (Amazon, Flipkart, etc.) - Experience working with 3PLs or in-house fulfillment centers - Prior experience in scaling D2C operations is a plus

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