Head of Sales

Position Overview: We are seeking an accomplished Head of Sales & Client Experience to lead our sales strategy and client engagement initiatives. This senior leadership role requires a proven track record of driving revenue growth in the professional services and IT staffing industry, with deep expertise in cultivating enterprise relationships and delivering exceptional client outcomes. Key Responsibilities: Sales Leadership & Strategy Drive end-to-end sales strategy for Professional Services across Staffing, Permanent Placement, Managed Capacity, and Platform solutions Own and exceed revenue targets for Enterprise and Corporate accounts, including Fortune 5000 clients and Indian Corporate houses Build and execute go-to-market strategies for new service lines and emerging client segments Lead business development initiatives to expand market share in IT services and technology staffing domains Develop pricing strategies, deal structures, and commercial frameworks that maximize profitability while ensuring client value Client Experience & Relationship Management Serve as a trusted advisor to C-suite executives and senior stakeholders across client organizations Design and implement client experience frameworks that drive retention, satisfaction, and wallet share expansion Establish governance models for key accounts, ensuring seamless service delivery and proactive issue resolution Champion voice-of-customer initiatives to continuously enhance service quality and client engagement Team Leadership & Development Build, mentor, and scale a high-performing sales and account management team Foster a culture of accountability, collaboration, and results-driven performance Implement sales enablement programs, training, and tools to enhance team capabilities Set clear KPIs and performance metrics aligned with business objectives Market & Industry Engagement Maintain a deep understanding of market trends, competitive landscape, and client needs in the IT staffing and professional services space Represent the company at industry forums, conferences, and networking events Leverage industry insights to identify new business opportunities and partnership avenues Required Qualifications Experience 15-20 years of progressive experience in B2B sales within the Professional Services and IT Staffing industry Proven track record of selling Staffing, Permanent Placement, Managed Capacity, and Platform solutions to enterprise clients Demonstrated success in engaging with Fortune 5000 Enterprise clients and Indian Corporate houses Experience working with leading staffing and professional services firms. Managed Services sales experience is highly desirable Skills & Competencies Strategic thinker with strong business acumen and commercial orientation Exceptional relationship-building and stakeholder management skills at CXO level Strong negotiation and deal closure capabilities with complex, multi-stakeholder engagements Excellent communication, presentation, and executive presence Data-driven approach to sales planning, forecasting, and pipeline management Ability to thrive in a fast-paced, dynamic environment with competing priorities Education Bachelor's degree required; MBA or equivalent advanced degree preferred

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