Learning Management System Administrator

We are hiringLearning Management Systems (LMS) Administrator I.Please let me know if you are interested or anyone who might be interested.Client: Major Medical Device Client Position: Learning Management System Administrator I Duration: 12 months contract to hire Location: Embassy Golf Links Business Park, Challaghatta, BengaluruSalary Range: ₹10–19 LPA depending on experience level- Hybrid-Minimum 3 Days Per Week(Bangalore office) - Possibility of conversion to FTE - Candidates with experience in the medical devices industry preferred - Shift Flexibility to US Time-zone meetings and rotation _______________________________________________________________DESCRIPTION: Primary Function of Position The Learning Management Systems (LMS) Administrator 1 is responsible for the administration and maintenance of the company’s learning system technology to deliver online training to internal and/or external customers. Assists with data migrations, working with IT and outside vendors to test and troubleshoot systems issues; supports development of processes, content generation and loading; maintains training and user profile records; coordinates calendaring and enrollment, tracking, assessments, reporting and customer communications for learning events. In companies with training teams, may serve as a subject matter expert, training the community of business users to maximize the utilization of system features to create and manage learning events, training modules, assessments, and reports.Essential Job Duties • Develops knowledge of Client’s LMS support model and system functionality. • Monitor support case queue and troubleshoot & resolve basic support issues. • Escalate support issues as necessary. • Assist LMS Administrator 3 with UAT business testing. • Utilizes Agile/Veeva workflow in ongoing implementation tasks. • Provide training and support to users, such as instructors and learners, on how to effectively use the LMS and its features. • Ensure the product complies with all global legal and regulatory obligations. • Monitoring, follow-up, and close out of LMS support incidents. • Run system reports. • Complete special projects as assigned.Required Skills and Experience • Proficiency in troubleshooting and resolving LMS technical issues quickly. • Intermediate LMS Admin experience to assist with training assignments. • Basic customer service skills to support the ticketing system and interact with users and stakeholders effectively. • Intermediate experience with LMS navigation, issue troubleshooting, and intermediate support. • Experience in customer support or customer service utilizing a support ticketing system. • Strong communication skills to work effectively in a team and handle client requests. • Strong attention to detail. • Ability to stay organized and manage multiple tasks. • Ability to work well with a team and independently. • Interpersonal and analytical skills. • Ability to learn and grow.Required Education and Training BS DegreePreferred Skills and Experience • Typically requires 1-2 years of related experience.Regards Vishnu Das Natesan dvishnu@

Apply Now