Specialist-Travel & Entertainment

Who We Are:Cimpress is the industry leader in personalised physical and digital products. We empower over 17 million global customers to make an impression, fueled by forward-thinking technology and a relentless drive to innovate. We encourage every team member to think like an owner, operate with autonomy, and act with purpose.With a truly global, remote-first model and team members across 25+ countries, Cimpress India is built on collaboration, trust, and impact. Our Finance and Operations teams are the backbone of this ecosystem, ensuring that every employee, from Mumbai to Melbourne, is supported with seamless, compliant, and world-class processes.At Cimpress, we don't just manage programs; we continuously improve them. If you are someone who brings precision, ownership, and a service mindset to everything you do, we'd love to have you on the team.Role Overview:This role sits within the Controllership ecosystem and plays a critical part in ensuring financial accuracy, policy compliance, and control effectiveness across global travel and expense operations. The role combines operational execution with accounting validation, reconciliation, and risk identification responsibilities.What You Will Do:Corporate Card Program Administration- Administer and monitor the global corporate card program with a focus on compliance, control adherence, and risk mitigation. - Serve as the primary point of contact for employee queries related to corporate cards and payment issues. - Drive resolution of transaction issues, including declines, fraud alerts, and disputes in coordination with banking partners. - Monitor card usage patterns to identify policy breaches, anomalies, and potential misuse.Expense Management & Concur Support- Own end-to-end execution and validation of employee expense submissions and reimbursements through Concur. - Review, audit, and validate expense claims for policy compliance, completeness of documentation, and accuracy of financial data. - Identify exceptions and drive resolution in collaboration with stakeholders. - Ensure audit readiness through robust documentation, tracking, and adherence to internal controls. - Perform accounting validation, posting review, and reconciliation of T&E transactions in SAP. - Support and validate period-end activities related to expense accounting, including accruals, reconciliations, and reporting inputs.Mobility Support – Business Travel Documentation- Manage end-to-end requests for business travel documentation required for visa applications. - Coordinate with the Global Mobility team to process and issue Business Travel Letters accurately and within defined timelines. - Maintain templates, entity details, signatory lists, and ensure documentation requirements are always current.Employee Support & Ticket Management- Own end-to-end resolution of issues, ensuring closure within defined timelines and service levels. - Manage employee queries through ticketing platforms such as Zendesk, Jira, or internal support channels. - Deliver timely and high-quality resolutions for issues related to corporate cards, travel expenses, reimbursements, and travel documentation. - Escalate complex issues to relevant internal teams while maintaining full ownership of resolution. - Collaborate with global stakeholders across regions to ensure consistent policy application and process standardisation.Process Improvement & Compliance- Identify process gaps and inefficiencies and implement practical improvements across travel, expense, and card management processes. - Ensure adherence to internal financial controls, policies, and regulatory requirements across T&E processes. - Contribute to strengthening the overall T&E control framework, including policy enforcement and governance mechanisms. - Prepare and maintain documentation and reports to support internal and external audits. - Collaborate cross-functionally with Finance, HR, Mobility, and external partners to deliver aligned, compliant outcomes. - Identify policy violations, anomalies, and potential fraud risks, and drive corrective actions.Your Qualifications:- Bachelor's degree in Finance, Accounting, Business Administration, or a related field. - 3–5 years of experience in travel & expense operations, finance operations, or corporate card program administration. - Hands-on experience with expense management systems such as Concur. - Familiarity with ticketing tools like Zendesk or Jira is preferred. - Strong understanding of accounting principles, financial controls, and reconciliation processes. - Experience with SAP or similar ERP systems is preferred. - Exposure to operational projects, system implementations, or process improvement initiatives is an advantage. - Experience in shared services, global capability centers (GCC), or audit/assurance environments is preferred.Key Skills:- Strong attention to detail and accuracy in a high-volume environment. - Strong orientation towards financial accuracy, controls, and compliance. - Ability to identify risks, investigate discrepancies, and drive resolution independently. - Excellent verbal and written communication skills across global teams. - Structured problem-solving with analytical thinking. - Ability to manage multiple operational requests simultaneously without losing quality. - Process-oriented mindset with a focus on compliance and continuous improvement. - Familiarity with ERP systems such as SAP and expense accounting principles.Why You'll Love Working Here:Being at Cimpress India means more than managing programs , it means owning them. We give you the autonomy to drive real operational impact across a global business. Through collaboration, innovation, and continuous learning, you will grow your career while delivering meaningful value to thousands of employees worldwide.Cimpress India has received numerous recognitions, including a perfect score of 100 on the Human Rights Campaign Foundation's Corporate Equality Index, naming us a Best Place to Work for LGBTQ+ Equality. We also hold a place among the best remote-first workplaces in the U.S. Cimpress India offers Employee Resource Groups, special interest communities, and a culture that genuinely champions inclusion and belonging.This role offers exposure to global finance operations and cross-functional collaboration.We're Remote-First:In 2020, Cimpress India adopted a Remote-First operating model. We trust our team members to do their best work, wherever they are. We provide collaboration spaces for when in-person connection creates the most value, while giving everyone the flexibility and autonomy they need to thrive.Equal Opportunity Employer:Cimpress India is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status, or any other basis protected by human rights laws or regulations.For more about us, please visit:Cimpress Vision: Story: Corporate Website:

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