Admission Counselor - Working Professionals

Roles & Responsibilities- Responsible to manage & convert leads for versatile upGrad programs which are in collaboration with renowned Universities/Institutes such as IIITB, NIMMS, IMT Ghaziabad, Deakin Business School, IITM Liverpool Business School, MICA. - Providing in-depth information to prospective learners, this includes counseling through phone, email, chat and social media. - Identifying references through the existing customer base to increase the sales pipeline - Details pertaining to lead discussions & conversion should be updated real-time on CRM (Salesforce) software - Responsible for adherence of the inside sales process, tools and data management. - Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as number of enrolments. - Handle Objections and Price Negotiation in order to generate Sales Revenue. - Maintain effective communication till the time learner is onboarded

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