Customer Support Executive - Freshers

Job Title: Customer Support Executive - Freshers (On the job training will be provided)Work Location: Bangalore – White Field – WFOSalary - INR 20000/- to 25000/- Per monthMode of Interview : Face to Face in BangaloreShift timings : Shift Allowance are provided- For Male 24*7 & For Female Employees 7am-7pm Window - 6 Days working - No Fixed OffAbout the Role:We are hiring enthusiastic and customer-focused professionals for inbound calling process. The role involves handling customer queries, providing accurate information and ensuring a smooth customer experience.Key responsibilities.- Handle inbound calls related to client products and Services - Resolve customer queries efficiently while ensuring customer satisfaction - Provide product and service information both in Hindi and English - Record and update customer interactions accurately in the system - Escalate unresolved issues to the concerned department in a timely manner - Maintain quality standards and follow process guidelinesRequired Skills and Qualification- Minimum qualification:+2/Intermediate (Graduate Preferred) - Proficiency in Hindi and English is mandatory - Excellent verbal communication and listening skills - Ability to handle customer interactions with patience and empathy. - Basic computer knowledge (MS Office, email, CRM tools)Other details:- Candidates must work from Office - Bangalore - Rotational shifts may apply based on Business requirements.Selection process: Only Face to Face interview- HR Round followed by Versant - OPS Round - Client round

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