Mega WalkIn_Chat Process

Greeting from IGT SolutionsWe are hiring for Chat Process and looking for immediate Joiners Interested candidates can directly be walk-in to our office.Job Responsibility:- Understands the various computer screens and how to utilize them effectively - Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff - Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance - Adheres to all company and specific Contact Center policies and procedures - Completes any work as assigned by ManagementKnowledge, Skills and Other Abilities:- Strong process orientation - High energy, High Integrity & Work Ethics - Strong interpersonal skills & ability to communicate effectively - Strong problem-solving skills.Educational & Essential Experience:- Bachelor's Degree or Undergraduate dropouts - 6 Months BPO or travel experience and fresher - Excellent Written and spoken communication, business technical writing - Computer Skills ability/experience using computer applications - Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts) • Open to work in a Chat environment (Chat/Email)Interview Rounds:- HR Round - Versant Test Round /VNA Round - Operations RoundCompensation Salary up to 35,000 CTCInterview Time : 9-30 am to 4-30 pmLocation : 4th Floor, MSR North Tower, MS Ramaiah North City,Manayata Tech Park, Nagavara, Bengaluru, Karnataka 560045Contact Person - Sameer Gandhi , Contact Number - 9873330734

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