Operations Team Lead

-Bangalore | International Voice process | Customer support4rth April , Saturday| ⏰0:3 – 5: address:No. 23 & 24, AMR Tech Park, Building 2A, Ground Floor Hongasandara Village, Off Hosur Road, Bommanahalli, Bangalore, IN-KA, 560068, IN AMR Tech Park work placehiring experienced professionals from international contact centers (voice process) for Bangalore location.✅ : 3.6+ years of experience in an international contact center (Inbound Voice) Excellent communication and active listening skills to handle US customers effectively Prior experience in US/UK/Australian customer support with understanding of regional customer behavior and expectations Handle inbound customer calls and resolve queries in a timely and professional manner Deliver high-quality customer service while adhering to defined processes and SLAs Exhibit empathy and patience while dealing with diverse customer scenarios Meet individual and team performance metrics such as AHT, CSAT, and productivity targetsTeam leader operations Quality specialist AM Quality Assistant manager Operations Manager Operations Process trainers Voice and Accent trainers? Leading US Healthcare brand Fast-track growth & leadership opportunities Attractive benefits & rewards’ : Resume, Govt ID & Passport-size photoWalk in & meet our recruitment team: Himanshi:8660900131 | himanshi.kanwar@

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