Business Analyst Quality Assurance

Business Analyst – Quality Assurance (Senior Consultant / Deputy Manager) Location: India (Mumbai, Ahmedabad, Bangalore, Chennai, Coimbatore, Hyderabad, Kolkata, Bhubaneshwar, Noida, Gurgaon) – with travel as required) About Protiviti India Protiviti India is a global consulting firm that helps organizations face the future with confidence by providing deep expertise in Technology, Digital, Risk, Internal Audit and Business Performance. With a presence in 25+ countries and over 11,000 professionals worldwide, Protiviti is ranked among the top global consulting partners for driving large-scale digital and ERP-led transformation initiatives. Role Overview We are looking for an experienced Business Analyst – Quality Assurance (BA QA) to support ERP re-implementations and Digital Transformation engagements. The ideal candidate will combine strong business analysis skills with hands-on quality assurance/testing capabilities and play a key role in bridging business needs with technology delivery. Responsibilities Elicit, document and validate business requirements (workshops, interviews, BRDs) Identify process improvement and automation opportunities across business functions Analyse existing data structures, perform data mapping and support ERP data migration Define test strategies, build test scenarios and create test scripts for ERP/Digital solutions Execute test cases, capture defects and manage test progress Drive quality assurance across the project lifecycle and ensure adherence to required standards Support change management through documentation and user training Coordinate UAT and validate alignment of new digital capabilities to business goals Identify opportunities for test automation and process optimisation Criteria / Qualifications Bachelor’s degree in IT / Computer Science / Engineering or related discipline 6+ years’ experience in Business Analysis and Quality Assurance Experience across ERP (preferably re-implementation / migration) and Digital Transformation Hands-on with test strategy, test case design, UAT and defect tracking Working knowledge of Azure DevOps, Power Apps, Power Automate, Copilot Studio (highly preferred) Strong analytical, stakeholder management and communication skills

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