Business Operations Analyst

Business Operations Analyst / Coordinator We’re looking for a Business Operations Analyst / Coordinator to join our Business Operations team. This role is all about improving processes, supporting data-driven decision-making, and ensuring smooth day-to-day operations across teams. What you’ll do: Support Professional Services, DevOps, and Product teams in running core business processes (e.g., project portfolio, budgets, resources, asset management, CRM/ERP). Coordinate recurring operational processes to ensure data quality and business continuity. Drive small internal change & improvement projects – from requirements gathering to implementation. Act as an administrator for internal systems (CRM, ERP, reporting tools). Prepare clear reports and presentations for management and stakeholders. What we’re looking for: 2–5 years of experience in operations coordination, business analysis, or change management. Background in the IT sector, with experience in CRM/ERP (Microsoft Dynamics is a plus). Strong skills in Excel, PowerPoint; knowledge of SharePoint, PowerBI, or Azure DevOps is a bonus. Excellent organizational, communication, and stakeholder management skills. Ability to work effectively in an international, multicultural, and hybrid work environment. Qualifications: Degree/diploma in Technology, Computer Science, Business Administration, or related field. Certifications in Business Analysis, Project/Change Management are a plus. Fluent in English (other languages a bonus). If you’re detail-oriented, collaborative, and passionate about making processes more efficient, we’d love to hear from you!

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