Workplace Experience Analyst

Workplace Experience ● Workplace Experience Workspace Management: Ensure our facilities and workplaces are functioning well, partnering with building management, and in-house IT to ensure our workspace stays well-maintained, clean, safe, and full of good vibes. ● Project Management: Lead and support the expansion of our workspace needs as we continue to grow by working with building management and advisors to identify additional areas for us to grow into as our business scales. In the future, you will also work with a cross-functional team to outfit these new spaces to provide a familiar client vibe. ● Community Engagement: Build a calendar of social, education, community and volunteering and wellbeing events for our team. You will work with business leaders, internal champions and colleagues to bring these ideas and activities to fruition. ● Vendor Management: Maintain relationships with vendors (cleaners etc), building management, and neighbouring tenants Who you are: We’re looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory. ● You have solid working experience (2 - 4 years) in a people-focused role such as workplace experience, employee engagement, office management, facilities, or hospitality events management ● You’re passionate about people, culture, and continuous improvement and aim to create a great employee experience. ● You have a low-ego attitude – ready and excited to conquer any task. You are smart, presentable, meticulous, well organised and an excellent team player; ● You consistently “go the extra mile” in your work ● You are execution oriented, with good instincts for anticipating needs and changes ● You have strong attention to detail and organization; an expert manager of priorities ● You have excellent verbal and written communication skills; comfortable communicating proactively and directly ● You are reliable, understanding that your punctuality and presence supports a positive experience for the client's team ● You can maintain total discretion on all matters, confidential or otherwise, business or personal ● You work collaboratively with people at all levels and across functions and cultures ● You have good judgement and are able to meet challenges with a sense of calm and confidence ● You have experience managing vendors to meet deadlines and stay within budget across the different initiatives you will lead (e.g. office snacks and drinks, community and team events, real estate expansion) ● Experience supporting workplace expansions with familiarity on rent negotiations, building management relationships, with a mindset towards problem solving and possibilities What you will bring: ● 2+ years of experience in a administrative support role ● Comfortable with all forms of start-up communication including Slack ● Proficiency in Google Suite and HRIS required (BambooHR a plus) ● Outstanding communication and organizational skills ● Ability to work independently with minimal guidance ● Ability to handle sensitive information with confidentiality required ● Experience in a start-up environment is a plus ● Bachelor’s in Human Resources Management or relevant field

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