Front Desk Receptionist

Company Description Praana Speciality Healthcare is a trusted healthcare provider renowned for its patient-centered approach and commitment to delivering high-quality medical services. Based in Bengaluru, the organization is dedicated to addressing the diverse healthcare needs of its community. Praana Speciality Healthcare thrives on its team-oriented culture and aims to provide a supportive environment for growth and collaboration. The organization consistently works to enhance patient experiences while maintaining the highest standards of care.Role Description This is an on-site, full-time role for a Front Desk Receptionist located in Bengaluru. The Front Desk Receptionist will serve as the first point of contact for patients and visitors, ensuring a welcoming and professional environment. Day-to-day tasks include managing phone calls, scheduling appointments, handling inquiries, maintaining records, and performing general clerical duties. The role also involves providing excellent customer service and ensuring precise communication between patients and healthcare professionals.Qualifications Strong interpersonal and Communication skills to interact effectively with patients, visitors, and team members Proficiency in Receptionist Duties, including managing appointments, visitor check-ins, and basic front desk operations Solid Customer Service and Phone Etiquette skills to address inquiries with professionalism and patience Basic Clerical Skills, such as record-keeping, data entry, and organization Attention to detail and the ability to multitask in a fast-paced environment Proficiency in using office software and tools Previous experience in a healthcare or customer-facing role is advantageous

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