Cluster Manager - Sales

Cluster Manager – Sales (Student Housing) | BangaloreZolo | Student HousingOwn clusters. Drive business. Lead teams. Build the city.Company Name: ZoloStaysBusiness Unit: Student HousingDesignation: Cluster ManagerSalary: ₹ 8 - 10 LPAEmployment Type: Full-timeExperience Required: 3 -7 years (In Field Sales)Why this role existsBangalore is a large and complex student housing market with multiple high-volume micro-markets operating simultaneously.The challenge is not just driving occupancy — it is managing scale, leading large teams, ensuring operational consistency, and maintaining performance across multiple properties.Most large clusters underperform because:Sales and operations are not alignedTeams lack strong leadership and accountabilityMarkets perform unevenly due to weak ownershipThis role exists to ensure that:Every market delivers consistent occupancy and experienceSales and operations work together as one unitTeams operate with clear targets, discipline, and ownershipIf the Cluster Manager is strong, markets scale predictably, teams perform, and operations stay stable.If the Cluster Manager is weak, performance drops, execution becomes inconsistent, and growth slows.Your mandate is clearOwn and drive performance across multiple markets in Bangalore (5+ markets | 10–12 properties)Drive occupancy and revenue across all assigned propertiesLead and manage a large team across sales and operationsEnsure alignment between sales outcomes and operational deliveryBuild strong local demand engines across marketsOnboard new propertiesThis is not an individual contributor role. This is a large cluster ownership role with combined responsibility of sales + operations.About Zolo and Student HousingFinding reliable student accommodation has always been inconsistent and fragmented.Students often compromise due to lack of dependable, well-managed options.Zolo reimagined living and hospitality as a connected journey.Zolo Coliving simplifies urban living for students and young professionals.Z Vacations enables meaningful travel experiences.Z Hotels serves the modern traveler with consistency and discipline.Today, over 100,000 people trust Zolo across different phases of life.Our ambition is to build the most trusted student housing ecosystem by delivering consistent demand, strong operations, and scalable market performance.What you will be responsible forOwn Cluster BusinessDrive occupancy, revenue, and overall performance across all propertiesEnsure sales commitments match operational readinessMaintain consistency in performance across all marketsIdentify gaps and fix both demand and execution issuesLead Large Teams Across FunctionsManage a large teamDrive accountability, performance, and ownershipSet clear targets and review regularlyCoach teams on execution, urgency, and disciplineBuild & Scale Demand Across MarketsDrive strong demand through:Colleges and student hubsLocal brokers and aggregatorsReferral and on-ground channelsEnsure every market has multiple strong demand sources. Avoid dependency on a single channelEnsure Operational ExcellenceEnsure properties are ready for move-ins at all timesMaintain service quality and consistency across propertiesAlign operations with sales commitmentsAvoid last-minute issues impacting occupancy or experienceDrive Conversion & Execution DisciplineTrack leads → visits → conversions across marketsEnsure strong follow-ups and closure disciplineReduce drop-offs and delays in the funnelDrive urgency across teamsMaintain Process & Performance VisibilityEnsure accurate tracking of performance metricsMaintain visibility across sales and operationsEnable structured reviews and decision-makingFollow defined processes and playbooksOperate with High Ownership on GroundTravel across multiple markets regularlyStay closely connected with both teams and propertiesHandle scale without drop in intensityMaintain high energy and responsivenessWhat success looks like after 6–12 monthsConsistent occupancy across all propertiesStrong alignment between sales and operationsHigh-performing and accountable teamsStable and predictable market performanceMinimal operational or last-minute issuesAbility to take ownership of larger city segmentsThe cluster runs smoothly, predictably, and at scale.Who this role is forYou will likely thrive here if:You have handled large teams and multiple marketsYou can manage complexity without losing controlYou operate with high ownership and accountabilityYou are aggressive on outcomes but disciplined in executionYou can build and lead high-performance teamsExperience we value4–7 years of experience in sales / business rolesStrong experience in team handling (large teams)Experience managing multiple markets or clustersExposure to both sales and operations is a strong plusStrong understanding of local market dynamicsHospitality experience is not mandatory. Ownership, scale handling, and execution discipline are critical.The impact you will haveYou will directly drive performance across a large part of BangaloreYou will build scalable demand and execution systemsYou will ensure alignment between sales and operationsYou will influence how the city performs and scalesWhy join nowZolo’s student housing business in Bangalore is scaling rapidly across multiple markets.This role is critical to ensure scale does not break execution.This role offers:High ownership across a large business segmentA clear path to City Head / Regional rolesIf you can manage scale, lead teams, and drive outcomes — this role will accelerate your growth significantly.

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