Store Manager

Why This Role MattersTo lead and drive the overall performance of the store by delivering exceptional customer experience, maximizing sales of furniture and home products, and ensuring seamless store operations aligned with brand standardsWhat You Will OwnComplete store P&L including sales, costs, and profitabilitySales performance across categories (furniture, home décor, furnishings)Team leadership – hiring, training, rostering, and performance managementCustomer journey from walk-in to order closure (including assisted selling)Visual merchandising and store aesthetics as per brand guidelinesInventory management, stock accuracy, and shrinkage controlCoordination with warehouse, supply chain, and installation teamsKey Result AreasAchieve and exceed monthly and annual sales targetsDrive key retail metrics: conversion %, ATV, UPT (units per transaction)Improve furniture category sales (high-value ticket items)Ensure on-time order processing and customer delivery satisfactionMaintain inventory health and reduce stock loss/shrinkageAchieve high customer satisfaction (NPS/reviews)Ensure 100% audit and compliance adherenceWhat Success Looks LikeStrong store revenue with growth in big-ticket categories (sofas, beds, dining)High conversion through effective assisted sellingSeamless coordination between store, warehouse, and delivery teamsVisually appealing store with strong VM executionHigh customer satisfaction and repeat businessEngaged team with low attrition and strong productivity

Apply Now