Cluster Manager

Cluster ManagerAbout Company Cult.fit is a mobile app that takes a holistic approach towards health and fitness by bringing together all aspects of a healthy lifestyle on a single platform. Cult.fit offers both online and offline experiences across fitness, nutrition and mental wellbeing all across India and now are present in 130+ locations across Bangalore, Delhi, Mumbai, Hyderabad. We are now standing at 600+ and many more to come! Gym - Sales and Operations Sales/Revenue: ● Drive offline sales at centers to deliver revenue targets on a regular basis ● Work with the central offline sales team to plan and execute initiatives at the center ● Represent data on excel, and use data to report and review performance ● Regular governance at business unit and execute interventions ● Work on conversion and lead generation activities at the center through center managers Operations: ● Implement and drive adherence to the prescribed SOPs ● Ensure uniformity in experience across company and franchise operated Cult Gym setups ● Handle conflicts and escalations (Internal and External) within specified timelines to ensure seamless operations ● Conducting audits and spend time on-ground to ensure that the facilities are always new and always functional ● ensure high center & equipment maintenance standards by working with on ground and facilities teams ● Seamlessly roll out new operations processes by being the bridge between central and on ground teams People: ● Responsible for ensuring that the resourcing/hiring is in line with the design number (CMs and Trainers) ● Regular Performance management, mentoring and coaching of the team ● Constantly share feedback received from members and trainers with central teams ● Liaise with stakeholders (internal and external) to unblock and problem solve for issues wherever necessary ● Lead by example and champion a positive work environment at the ground level.

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