Learning & Performance Program Manager

Hi Connections!!Livspace #hiringalertAbout Livspace :Livspace is building the world's first end-to-end interior design platform out of India. We’re India's top online home improvement & interior destination for consumers and the world & first design automation platform for designers.Profile: Learning & Performance Program ManagerLocation: BengaluruYears of Experience: 2 - 5 yearsRole PurposeOwn end-to-end performance improvement for assigned business units by identifying gaps, designing interventions, running pilots, and scaling successful initiatives to drive productivity and reduce attrition.Key Responsibilities1. Business PartneringWork closely with on-ground teams, team leads, managers and headsUnderstand business goals, challenges, and performance metricsAct as a trusted advisor, not just L&D support2. Data-Driven Gap IdentificationAnalyze daily/weekly dashboards to identify:Productivity gapsSkill gapsQuality issuesAttrition trendsConvert insights into actionable problem statements3. Solution Design (Beyond Training)Co-create solutions with stakeholders, such as:Training interventionsProcess improvementsBehavioral nudgesCoaching frameworksIncentive alignment ideas4. Pilot → Iterate → ScaleDesign and run pilotsTrack impact using defined metricsIterate quickly based on resultsScale successful initiatives across teams5. Ownership of OutcomesOwn metrics like:Productivity improvementQuality scoresReduction in attritionBe accountable for business impact, not just activity completion6. Stakeholder ManagementAlign with:Managers & leadersHR / L&D teamsDrive adoption and ensure execution on groundKey Skills & CompetenciesStrong analytical thinking & data interpretationStructured problem solvingStakeholder management & influencing skillsProgram management & execution rigorBusiness acumen (understanding ops metrics)Experimentation mindset (pilot → scale)Ideal Candidate Profile2–5 years experience in:Operations / Program Management / Consulting / Business AnalyticsProven experience working with business metricsComfortable working with data (Excel, dashboards, BI tools)Prior L&D experience is a plusSuccess Metrics (KPIs)% improvement in team productivityReduction in attritionAdoption rate of initiativesROI of interventionsTime taken to scale successful pilots

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