Arts and Culture Content Manager

Are you a detail-oriented and organized individual who can manage multiple projects simultaneously? Job Overview We are seeking a Country Coordinator to support our ART & CULTURE Partners in the management of their content on our Arts & Culture program. Key Responsibilities: Content Management : Ensure each partner has individual access to our Content Management System, and their profile is correctly set up for them to autonomously manage their collection on our platform via their Dashboard and available Help articles. Partner Support : Answer questions and check on ART & CULTURE Partners to guide them through the standard partner lifecycle which consists of: Ingestion Phase (or Item Management) : Upload of their collection (images, audio, 3D models, etc) and related metadata following our platform's minimal requirements and standards for quality and accuracy. Curation Phase (or Exhibit Curation) : Creation of online stories with our online story editor, using our editorial best practices and guidelines. Publishing Phase (or Publishing Options) : Presenting publication, embed, and content amplification options. Troubleshooting : Troubleshoot any error/issue preventing ART & CULTURE Partners from using the platform with the help of existing FAQs and reporting bugs to our engineering teams in a timely manner. Communication : Ongoing communication of progress and project status, and potential escalation to the Supplier Point of Contact in a timely manner.

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