Job Title:
Intelligent Automation Specialist
Company: beBeeDeveloper
Location: Belgaum, Karnataka
Created: 2025-10-14
Job Type: Full Time
Job Description:
About Intelligent Automation: We help millions of students worldwide find and book full-time accommodation near their universities, making the typically stressful process of finding a home easy, secure, and hassle-free. Our goal is to continuously improve the student experience by leveraging cutting-edge technologies. We are looking for an experienced Generative AI Developer for a contract project that involves designing, building, and deploying intelligent AI solutions using the Langchain framework to enhance customer support capabilities on the Zendesk platform. The ideal candidate will play a key role in bringing automation to our support workflows, directly impacting the experience of students globally. Key Responsibilities: Design, develop, and deploy Generative AI applications using the Langchain framework. Integrate these AI solutions seamlessly with our Zendesk ecosystem via Zendesk APIs. Build and optimize Retrieval-Augmented Generation (RAG) pipelines to provide accurate, context-aware responses from our knowledge bases. Develop and implement autonomous AI agents to handle tasks like ticket summarization, automated categorization, and intelligent response suggestions. Collaborate with our support and product teams to understand student needs and refine the AI solutions. Required Skills & Experience: 1.5 - 2 years of hands-on experience in GenAI or a relevant software development role. Langchain: Proven, hands-on project experience building applications with the Langchain framework. Zendesk Integration: Demonstrable experience working with and integrating Zendesk APIs. RAG: Solid understanding and practical experience implementing Retrieval-Augmented Generation (RAG) systems. AI Agents: Experience in designing and building AI agents using Langchain and MCP/ similar frameworks. Programming: Strong proficiency in Python/Go. Good to Have: Familiarity with vector databases (e.g., Pinecone, Chroma, FAISS). Experience with a major cloud platform (AWS). Prior experience in a SaaS or customer support-focused environment. This project requires strong skills in AI, programming, and system integration. The ideal candidate should have a passion for innovation, be highly motivated, and thrive in a dynamic environment. Responsibilities include: designing, developing, and deploying AI solutions using Langchain, integrating with Zendesk, and collaborating with cross-functional teams. This is a great opportunity to work with cutting-edge technologies and make a meaningful impact on the student experience.