Assistant Store Manager ( Falcon City )

"Role – Assistant Store Manager PURPOSE & IMPACT ON ORGANIZATION:Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and effectively use all available store resources to meet or exceed themIdentify sales and KPI improvement opportunities and communicate suggestions to store management to address them and drive commercial successBe a role model for customer service and meeting or exceeding customers’ expectationsShare your customer service experience and train selected team members to fine tune their service skillsBe a resource for Retail Professionals in dealing with complex customer service situationsBe a Brand Ambassador, consistently exhibiting the Brand Attitude and ValuesUse advanced Category expertise to successfully meet the specific needs of even the most demanding customersGuide and train selected team members on basic Foundational and Seasonal Brand and product knowledge, especially in your assigned Categories (if applicable)Adhere to all established policies and proceduresExecute and maintain established Visual Merchandising and In-Store Communication standardsProcess merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floorComplete cash register transactions quickly and accuratelyMinimize loss in both, the stockroom and the sales floorPerform all store operations in a safe, effective and efficient mannerCollaborate productively and respectfully with team membersMake yourself available to support other team members when neededComplete all applicable training programs and effectively apply the learning on the jobSeek coaching and learning opportunities to continually improve your performance KEY RELATIONSHIPS:CustomersPeers and Supervisor SKILLS:Advanced Retail Professional Competencies (additions based on market needs) KNOWLEDGE, CAPABILITIES AND EXPERIENCE:High school education is a mustMinimum 6 months’ work experience in a sports/fashion customer-focused and commercial-focused retail environment with advanced selling experience and solid product, retail and industry understandingBasic numeracy and literacy and advanced verbal communication skills"adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.

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