Academic Counsellor

Job Title: Academic Counsellor – upGrad Learning CentresLocations: Belgaum, KarnatakaWorking Days: Monday to Saturday (6 days)About upGrad :upGrad is Asia’s largest Learning & Workforce Development company offering online + hybrid degrees, certifications, study-abroad programs, and skilling solutions. With 10M+ learners and 300+ university partners, upGrad helps working professionals build better careers.Role Overview :The Academic Counsellor guides learners, understands their career goals, recommends the right programs, and helps them through the admission process. This is a revenue-driving, counselling-focused role based in physical learning centres.Key Responsibilities :- Counsel potential learners via calls, centre visits, and video sessions. - Understand learner needs and recommend suitable upGrad programs. - Convert leads to admissions and achieve monthly enrolment targets. - Manage the full sales cycle — enquiry to enrolment and post-sales support. - Maintain CRM records and track performance metrics. - Coordinate with centre teams to ensure smooth learner experience.Requirements :- Graduate with 1-2 years of B2C or consultative sales experience (EdTech preferred). - Strong communication, persuasion, and relationship-building skills. - Ability to work with targets and handle multiple tasks. - Basic MS Office + CRM proficiency.

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