DDI-INFOBLOX / EFFICIENT IP

Exp : 9yrs to 16yrsLocation: Chennai /Bangalore/Noida• Should have handled Infoblox - DNS, DHCP and IPAM modules. Managing Infoblox Grid Manager, Setup and manage Dashboards. • IP Address Space and Network discovery service management. • New installation and configuration of Infoblox appliances. • Configuring Infoblox DNS services, Configuring DNS Zones, Records and DHCP Service. • Configuring Managing DHCP Service. Defining the DHCP Scopes in the locations for the end points (PC, Phones and VCs..etc,). To handle DNS, DHCP and other product related protocols and technology. • Performing DDI service Incident Management and resolution, monitoring and alerting. • Performing System upgrades and patching. • Managing DDI infrastructure capacity. • Supporting DDI environment automation scripts. • Perform preventative maintenance, including the installation of hot fixes and version upgrades. • Ability to prioritize and perform multiple tasks. • Coordinate coverage for assigned support cases with Infoblox Vendor. • Document knowledge in the form of knowledge base tech notes and articles. • Take ownership of customer issues reported and see problems through to resolution. Diagnose, troubleshoot, and identify solutions to resolve customer issues

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