Business Operations Coordinator

Pinnacle Group is a nationally recognized leader in workforce solutions known for delivering high-impact staffing talent management and technology services to respected companies across industries. Our success is built on execution precision and accountability empowering our teams to operate with urgency and deliver measurable results. The Operations Manager supports core business operations across staffing delivery reporting and client engagement owning internal processes coordinating cross-functional teams and supporting the execution of client-facing deliverables. This role requires a strong operational mindset excellent communication skills and the ability to work effectively across internal functions and leadership teams. Lead Quarterly Business Reviews including gathering data assembling presentations and ensuring timely delivery Manage RFPs partnering with internal stakeholders to gather content and respond to client requirements Compile data for client scorecard meetings ensuring accuracy and alignment with reporting expectations Owning key operational processes that support staffing programs and internal delivery workflows Track task completion across multiple stakeholders and drive accountability across operational initiatives Maintain process documentation including SOPs and playbooks Support process improvement efforts by identifying gaps streamlining workflows and documenting best practices Collaborate with internal teams including delivery compliance reporting and client services to ensure operational alignment Prepare internal summaries and reports for leadership visibility and performance monitoring A minimum of 5+ years of experience in operations program coordination or business support roles preferably within staffing or professional services is required. Strong organizational skills attention to detail and the ability to manage multiple priorities and deadlines are also essential.

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