Job Title:
Business Analyst (Dynamic 365)
Company: CES
Location: Belgaum, Karnataka
Created: 2025-08-14
Job Type: Full Time
Job Description:
Role Overview :We are seeking aBusiness Analystto join our Microsoft Dynamics 365 team, working closely with client product managers to drive business process transformation across Sales, Field Service, Customer Service, Finance, and Operations modules.Key Responsibilities Act as a liaison between business stakeholders and technical teams for CRM & ERP modernization Gather requirements, perform gap analysis, and create user stories/BRDs Collaborate with Product Managers on process flows, KPIs, and functional documentation Support no-code/low-code solutions using Power Apps, Power Pages, and Power Automate Validate requirements via UAT scripts and test scenariosRequired Skills Domain expertise in at least 3 areas: Sales, Customer Service, Field Service, Finance & Operations Hands-on experience with Power Apps and Dataverse modelling Good understanding of Dynamics 365 CE modules and extensions Excellent documentation & communication skills