Technical Support Representative

Job Title: Technical Support RepresentativeLocation: Hyderabad (On-site)Experience: 6 Months to 1 Year Employment Type: 1-Year ContractWorking Days: 5 Days WorkingShift Time - Rotational Shift Job Role & Responsibilities:Provide technical supportAssist clients with troubleshooting and resolving technical issues.Demonstrate excellent written and spoken communication skills.Understand and follow business processes efficiently.Apply analytical and logical skills to problem-solving.Work in rotational shifts covering 24x7 operations (weekends, evenings, holidays, and 3rd shift included).Maintain a professional and positive attitude while interacting with clients and team members. Education & Eligibility:Graduate in BCA/BSC Computer Science (2024/2025 batch) with all supporting documents.Candidates from reputed universities will be preferred. Skills & Attributes Required:Excellent English communication skills (verbal & written).Strong analytical and logical thinking.Willingness to work in rotational shifts (5 days per week) covering 24x7 support.Ability to quickly grasp and understand business processes.Positive attitude and eagerness to learn.

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