SailPoint IdentityIQ (IIQ) Developer/Consultant - 8+ Years - Remote

Skill: Sailpoint/ForgerockExperience 8+Location : Any (Remote )Job Summary:We are seeking an experienced **SailPoint IdentityIQ (IIQ) Developer/Consultant** to join our team and contribute to the design, development, and implementation of identity governance and administration (IGA) solutions. The ideal candidate will have expertise in **SailPoint IIQ**, a deep understanding of identity management processes, and hands-on experience in integrating and customizing IIQ to meet business requirements.Key Responsibilities:- Monitor the performance, health, and availability of SailPoint IIQ systems.- Respond to and resolve incidents related to identity provisioning, access requests, and governance workflows.- Provide technical support to end-users and stakeholders for SailPoint IIQ-related issues.- Investigate and resolve errors in SailPoint workflows, rules, and policies.- Debug and resolve issues with connectors (e.g., Active Directory, LDAP, databases) and integrations.- Work with logs and error traces to identify and fix root causes.- Perform regular system maintenance, including backups, system checks, and updates.- Assist in applying patches and upgrading SailPoint IIQ components to maintain compatibility and performance.- Monitor scheduled tasks and address any failures or anomalies.- Manage user identities, roles, and entitlements within SailPoint IIQ.- Assist users with access issues, password resets, and access certification processes.- Handle provisioning and de-provisioning of user accounts and access rights.- Maintain detailed documentation of support activities, troubleshooting steps, and system configurations.- Create and maintain knowledge base articles for common issues and their resolutions.- Generate reports on identity governance metrics, such as access certifications, orphan accounts, and policy violations.- Work closely with the development and security teams to escalate and resolve complex issues.- Collaborate with stakeholders to ensure compliance with internal and external regulatory requirements.- Participate in periodic system audits and provide data for audit requests.Good To Have:- Design and implement **SailPoint IIQ solutions** for user lifecycle management, access certification, role management, and compliance.- Customize IIQ workflows, rules, and configurations to meet organizational needs.- Develop and maintain IIQ connectors to integrate with various systems, directories, and applications.- Configure and manage identity policies, entitlements, and roles in SailPoint IIQ.- Support the implementation of governance processes, such as access reviews and policy enforcement.- Ensure compliance with internal and external regulations through IIQ solutions.- Integrate IIQ with applications, databases, and other IT systems for seamless identity and access management.- Develop scripts (e.g., BeanShell, Java) for extending IIQ functionalities.

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