Account Manager

About the RoleThis is a full-time, internal corporate position with Horizontal Talent Staffing, based in our Bengaluru office. We are seeking a Senior Account Manager with 8+ years of experience in Contract Staffing (C2H) and Product Hiring.The role requires strong ownership of enterprise accounts, strategic client partnerships, revenue growth, and leadership of delivery and recruiting teams to ensure high-quality staffing solutions.Key ResponsibilitiesOwn and grow key enterprise accounts, driving revenue, profitability, and long-term client partnerships.Lead Contract Staffing and Contract-to-Hire (C2H) engagements with a strong focus on delivery excellence.Manage and expand Enterprise IT and Product Hiring portfolios.Act as a trusted advisor to clients by understanding business challenges and providing workforce solutions aligned with their strategic goals.Lead, mentor, and manage recruiting and delivery teams to meet SLAs and performance metrics.Drive new business and account expansion through strong relationships with existing stakeholders and identification of new opportunities.Oversee contract negotiations, billing rates, and commercials to ensure healthy gross margins.Work closely with internal leadership to forecast demand, plan hiring strategies, and support business growth initiatives.Ensure high levels of client satisfaction, retention, and repeat business.Manage stakeholder communication, escalations, and expectations effectively.Minimum Requirements8+ years of experience in IT Staffing / Contract Staffing / C2H (mandatory).Proven track record in Account Management, Client Relationship Management, and Revenue Growth.Strong experience managing Enterprise IT clients and Product Hiring.Minimum 5+ years of client-facing experience with demonstrated team leadership and people management skills.Experience working with VMS/MSP environments is highly preferred.Strong commercial acumen with hands-on experience in contract negotiations and rate management.Excellent communication, presentation, and stakeholder management skills.Ability to operate in a fast-paced, target-driven environment.Familiarity with ATS, CRM, and recruitment technologies.Professional certifications (AIRS, LinkedIn Recruiter, etc.) are a plus.

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