Sales Team Lead

Company Overview:GoodScore is on a mission to make financial literacy and credit access simple, actionable, and inclusive for over 150 million Indians who are credit-underserved.From starting personalized credit consulting in 2023 to now empowering over 1 million users to take control of their credit health, we are one of India’s fastest-growing credit score & credit management apps.We are backed by top VC funds in India, ranked among the top 10 finance apps in India, and are on the 1x to 100x journey. We’re building a team that shares our vision of transforming how India manages credit - Good Score Raises Series A Role Overview:As a Team Lead – Sales, you’ll lead a team of 15–25 Credit Advisors focused onengaging with subscribed users, identifying repayment opportunities, and cross-selling tailoredfinancial solutions. Your team will drive the entire performance from converting leads tomaximizing repayments, while ensuring a seamless user experience.This role blends sales ownership, operational execution, and performance analytics which is ideal for someone who thrives in fast-paced, high-accountability environments.Key Responsibilities● Team Leadership: Lead a sales-oriented team of credit advisors. Drive motivation, performance, and coaching for daily, weekly, and monthly sales targets.● Sales Execution: Oversee pitch quality, objection handling, conversion strategies, and upselling/cross-selling of credit repayment tools and products.● Revenue Strategy: Own the revenue funnel, improve efficiency, and reduce drop-offs through real-time action.● User Engagement: Strategize outreach efforts to maximize touchpoints and conversions from our subscribed user base. Design scripts and selling frameworks withthe team.● Data & Metrics: Track sales metrics such as contact-to-conversion ratio, revenue per agent, AHT, talk time, and team productivity. Share daily reports and insights withleadership.● Collaboration: Work closely with Product, Finance, and Growth teams to align on sales campaigns, resolve tech blockers, and implement real-time changes.● Compliance & Process Adherence: Ensure adherence to process SLAs, customer communication guidelines, and data handling best practices.● Performance Reviews: Conduct weekly reviews with the team, flag low performers, and implement incentive strategies to boost momentum.What We’re Looking For● 3-6 years of team handling experience in inside sales,fintech,edtech.● Strong experience leading sales/target-driven teams● Excellent in pitching, objection handling, and user communication● Proficient in Excel and reporting tools; data-first mindset● High ownership, ability to operate under pressure, and hunger to deliver results● Prior experience in edtech or fintech sales is preferred● B.Tech preferred.

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