Salesforce manager

Job Title: Senior Manager – Salesforce (Leadership, Strategy & Communication)Location: Bangalore (Hybrid Mode)Experience: 10+ YearsAbout the RoleThis role requires a highly experienced Salesforce leader who combines deep platform expertise with strong strategic thinking, excellent communication, and proven leadership ability. The Senior Manager will drive Salesforce transformation initiatives, lead cross-functional teams, and ensure that business, technology, and operational goals align seamlessly.Key ResponsibilitiesSalesforce Expertise: Lead Salesforce architecture, customization, and optimization across multiplebusiness units. Oversee configuration, integrations, data flows, automation, and platform governance.Leadership & Team Management: Manage cross-functional technical teams, mentor developers/admins, and ensureadherence to best practices, coding standards, and SDLC processes.Strategic Planning: Define long-term Salesforce roadmap, drive platform adoption, and ensurealignment with organizational goals. Identify opportunities to enhance process efficiency and automation.Stakeholder Collaboration: Work closely with business, finance, operations, and executive teams totranslate needs into scalable Salesforce solutions. Provide clear communication at all levels.Project Delivery: Oversee end-to-end implementation—from discovery, design, and development to testing, deployment, and post-launch support—ensuring timely, high-quality delivery.Data, Security & Compliance:Ensure strong data governance, platform security, access controls, and compliance with enterprise standards.Performance Optimization: Monitor system performance, recommend improvements, andensure reliability and scalability of the Salesforce ecosystem.Required Qualifications10+ years of Salesforce experience with deep technical and functional knowledge.Strong expertise across Salesforce modules, integrations, automation, and custom development.Proven leadership experience managing teams, projects, and executive-level communication.Strategic mindset with the ability to define vision, roadmap, and long-term platform direction.Outstanding verbal and written communication skills.Strong understanding of Salesforce governance, security, and data best practices.Experience working with cross-functional teams in Agile environments.Preferred CertificationsSalesforce Administrator / Advanced Administrator Salesforce Platform App Builder SalesforceSales/Service Cloud Consultant CSM / CSPO (preferred for leadership roles)Leadership &Soft SkillsProven ability to lead and inspire teams.Excellent communication—able to simplify complex concepts.Strategic decision-making and problem-solving capability.Strong stakeholder and relationship management skills.Ability to thrive in fast-paced and evolving environments.Why Join UsOpportunity to lead high-impact Salesforce initiatives at scale.Collaborative, innovative, and growth-driven work culture.Competitive compensation, benefits, and career advancement opportunities.

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