Property Manager - Customer Experience Center

Roles & Responsibilities:Property & Amenity Management: Ensure all amenities are resourced and maintained to high-class industry standards.Budget & Finance: Prepare and manage property management budgets, seeking cost savings without compromising quality. Oversee billing and review accounting information for accuracy.Contractors & Staff: Manage contractors and direct labor cost-effectively for maintenance. Oversee, appraise, and develop staff to ensure maximum contribution.Compliance & Legislation: Ensure sites comply with statutory legislation, including licenses and permits. Proactively liaise with local and municipal authorities.Client Relations: Deal with owner/tenant queries and ensure all client deliverables are submitted on time. Review and agree on all client correspondence.Site Inspections & Maintenance: Conduct regular visits to properties to ensure they are in good order. Quickly resolve emergency maintenance issues.Health & Safety: Adhere to all Health & Safety regulations, implementing general and fire risk assessment recommendations.Strategic & Operational Planning: Formulate strategic directions, establish business controls, and monitor SLAs and KPIs for effective service delivery.Administrative Tasks: Manage hard and soft copy data, update client files, and oversee vendor bidding.Communication & Relationships: Maintain exemplary communication skills to network effectively with project members, contractors, and government authorities.

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