Technical Project Manager (Mid Level Position)| Bangalore

Company DescriptionReach is a transformative platform enabling the next wave of mobile and broadband innovation. By offering APIs, automation, white-labeled modules, and a complete Telco-in-a-Box system, Reach empowers businesses to launch, manage, and scale modern connectivity services with ease. Supporting a diverse range of clients — from ISPs and startups to fintech and IoT enterprises — Reach delivers flexible solutions for creating new revenue streams and driving customer engagement. With a focus on no-code/low-code deployment, global scalability, and seamless integration, Reach helps businesses future-proof their connectivity offerings. Join Reach and be part of shaping the future of the telecom industry. Find more details at DescriptionThis is a full-time, on-site position located in Bengaluru for a AI-enabled Technical Project Manager who uses intelligent tools not just for productivity, but for better decision-making and predictive delivery governanceThe Technical Project Manager will oversee end-to-end project execution, ensuring timely delivery and alignment with business objectives. This role requires someone who can translate strategic goals into technical roadmaps, manage API integrations, drive resource planning and budgeting, and ensure seamless delivery across multiple work streams. The ideal candidate combines strong execution fundamentals with the ability to use AI for predictive planning, risk simulation, and workflow automation. This role requires moving beyond traditional status reporting into AI-augmented decision enablement.Key Responsibilities1. Technical Project Delivery with High PredictabilityOwn end-to-end delivery of MVNE platform features including billing systems, subscriber management, network integration, and customer portalsEstablish and maintain 95%+ on-time delivery through detailed planning, risk mitigation, and proactive issue resolutionManage technical projects involving APIs, microservices, and third-party system integrationsCoordinate releases across development, QA, DevOps, and production environments with zero critical production incidentsDrive technical design discussions and ensure alignment between architecture and business requirements2. Resource Management & BudgetingPlan and allocate resources across multiple projects and workstreams (8-12+ team members in Bangalore)Create and manage project budgets including development costs, AWS infrastructure spend, third-party licensing, and vendor costsTrack actuals vs. forecast on monthly basis and provide variance analysisOptimize resource utilization to maintain 80%+ billable efficiency across the teamForecast resource needs for upcoming quarters and support hiring/staffing decisionsCoordinate with Finance team on budget reviews, PO management, and vendor paymentsApply AI-driven insights to identify potential delays or cost overruns3. Quality Management & Delivery ExcellenceEstablish and enforce quality gates at each phase of SDLCDrive defect leakage reduction to less than 5% through robust testing and review processesMonitor key quality metrics: code coverage (>80%), automated test coverage, defect density, mean time to resolutionEnsure comprehensive testing strategies including unit, integration, system, regression, and UATImplement and track Definition of Done (DoD) across all user stories and epicsConduct post-release reviews and incorporate lessons learned into process improvementsMaintain customer satisfaction scores above 90% through quality delivery4. Cross-Functional Team LeadershipLead engineering teams (12+ members) based in Bangalore officeWork closely with backend developers, frontend engineers, DevOps, QA, database teams, and solution architectsFacilitate sprint planning, daily standups, retrospectives, and technical reviewsResolve blockers and dependencies across multiple technical workstreamsBuild predictable team velocity and maintain sprint commitment reliabilityFoster collaboration and knowledge sharing within the Bangalore development center5. Stakeholder & Client ManagementServe as the technical point of contact for enterprise clients based in US and internal stakeholdersCoordinate across time zones to ensure effective communication with international stakeholdersTranslate client business needs into technical requirements and delivery plansProvide regular project updates including risks, technical dependencies, budget status, and mitigation strategiesManage expectations around technical feasibility, timelines, resource constraints, and quality commitmentsConduct monthly business reviews with financial and delivery metricsUse AI-assisted summarization for effective executive communicationConvert complex project data into clear decision-ready insights6. Delivery, Tools and AI-Enabled Project ExecutionUse AI tools such as ChatGPT, Jira, and Microsoft Project (or equivalent) to: Generate structured project documentation Identify risk patterns and early warning signals Forecast schedule slippages Simulate resource impact scenario Automate recurring reporting and dashboard generation Reduce manual PM overhead through intelligent workflowsRun Agile ceremonies using Jira, Confluence, MS Project, or SmartsheetMaintain product backlogs, sprint boards, burndown charts, and release plansTrack technical debt, defect trends, and quality metricsEnsure proper documentation of technical specifications, architecture diagrams, and API contractsMonitor and improve team velocity, cycle time, and throughput metricsRequired QualificationsEducationBachelor's degree in Computer Science, Engineering, or related technical fieldPMP certification (mandatory)Master's degree (preferred)Experience6-8 years of technical project management experience2+ years managing software development projects in telecom, SaaS, or cloud platformsProven track record delivering complex technical projects with 95%+ on-time delivery rateExperience managing project budgets of $500K+ and resource pools of 10+ membersDemonstrated success in maintaining high quality standards with low defect escape ratesLocation RequirementsMust be based in Bangalore or willing to relocateAbility to coordinate across time zone with US stakeholders (late meetings)Technical SkillsProject Management Tools: Jira, Confluence, MS Project, SmartsheetMethodologies: Agile/Scrum, Kanban, SAFeTechnical Understanding: RESTful APIs, microservices, cloud services, databases (SQL/NoSQL), CI/CD pipelinesCloud Awareness: Basic understanding of AWS services (EC2, S3, RDS) and cloud cost managementDocumentation: Technical specifications, architecture diagrams, API documentation, release notesBudgeting & Forecasting: MS Excel, financial modeling, variance analysis, cost optimizationSuccess Metrics (First 6 Months)1. Delivery Predictability95%+ sprint completion rate (committed vs. delivered)On-time delivery of at least 2 major releasesZero critical production incidents due to poor release managementTeam velocity variance within ±10% across sprints2. Quality ExcellenceDefect leakage rate below 5%Code coverage maintained above 80%Zero severity-1 defects in productionCustomer satisfaction (CSAT) above 90%3. Resource & Budget ManagementResource utilization at 80%+ billable efficiencyProject budget variance within ±5% of forecastAccurate quarterly forecasting with Zero budget overruns without prior approval4. Stakeholder SatisfactionPositive feedback from clients and internal teamsClear communication cadence established with US/Canada stakeholdersProactive risk identification and mitigationMonthly business reviews delivered on schedule5. Process ImprovementReduced deployment cycle time by 20%Improved automated test coverage by 25%Established standard operating procedures for releasesImplemented cost tracking dashboardsWhat We OfferOpportunity to work on cutting-edge MVNE platform serving multiple MVNO brandsExposure to full-stack telecom technology and cloud-native architectureOwnership of budget planning and resource optimization decisionsDirect coordination with international stakeholders in USStrategic involvement in product roadmap and co-founder review meetingsNote: This role is based in Bangalore where our development team operates. You'll manage engineering teams while coordinating with international stakeholders. The role requires someone who can deliver with high predictability and quality while managing budgets effectively, understanding system architecture, participating in design discussions, and challenging engineering teams constructively while maintaining strong business alignment.

Apply Now