Customer Care Executive

Company DescriptionAuto Aid is an easy-to-use app connecting the vehicle owner and automotive service provider on a single platform in Bengaluru. The platform aims to provide a hassle-free journey and services for both parties involved.Role DescriptionAnswer calls from customers in need of assistancePlace calls to Car Workshops and introduce the Auto Aid solutionFollow the procedure to input data into the admin portalTrack the progress of ongoing service requestsCommunicate any problems, questions or concerns to supervisory staffCommunicate respectfully and politely with customers & partners at all timesQualificationsProficiency in at least 2 Indian languages is a must (Hindi & English).Basic MS Excel skillsStrong attention to detailPositive attitude to serve customers wellExcellent phone manner and articulationFlexible working in shifts (ability to work in night shift as well )Location : Bangalore , HSR

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