Housekeeping Supervisor

Job Description – Housekeeping SupervisorOwn the standard of cleanliness — not just roomsCompany Name: ZoloBusiness Unit: Z HotelsDesignation: Housekeeping SupervisorLocation: BangaloreSalary Range: ₹3 – ₹4.5 Lakh per annumEmployment Type: Full-TimeExperience Required: Minimum 2–4 years in Hotel Housekeeping OperationsAbout Zolo – Why We ExistZolo exists because living away from home should not feel like a struggle. Whether it’s a student stepping into a new city, a young professional building a career, or a traveler seeking comfort -every individual deserves dignity, warmth, and thoughtfully run spaces.Across co-living, hotels, student housing, and vacations, Zolo has built one of the most diverse and high-quality living and hospitality platforms in the country. What sets us apart is not ambition or scale — it is our commitment to delivering quality consistently.We are here to create human-first hospitality experiences — where safety is felt, service is genuine, and needs are addressed before they turn into complaints.We believe:Excellence is a standard, not a milestone — we don’t settle for “working” when we know what “great” looks likeConsistency creates trust — quality matters only when it shows up every dayIdeas matter only when execution is deep and sustainedStandards live through ownership and accountabilityAbout Z Hotels – The Vertical You’ll JoinZ Hotels is Zolo’s premium business hotel vertical — modern, reliable, and process-driven. For our guests, cleanliness is not an expectation — it is the deciding factor. Housekeeping at ZHotels is not a back-end function. It is the backbone of guest experience. With new properties launching, we are building teams that take pride in spotless rooms, disciplined execution, and strong on-ground leadership.You are not maintaining rooms — you are protecting the brand.Want to know more?To explore our properties and learn more about ZHotels, please click here: Overview – Why This Role MattersAs a Housekeeping Supervisor, you are the owner of room quality and hygiene. Your work directly impacts guest reviews, repeat bookings, and the hotel’s reputation.This role is ideal for someone who:Takes pride in spotless rooms and well-maintained spacesEnjoys leading a team and improving standards every dayWants stable growth in a professionally run hotel environmentAt Z Hotels, good housekeeping work is noticed, appreciated, and rewarded.What’s In It For You – Before Anything ElseThis role gives you:Ownership of room quality and hygiene standardsStrong visibility with Front Office and Hotel LeadershipA chance to lead, train, and stabilize housekeeping teamsExposure to structured hotel processes and SOPsClear growth path → Assistant Manager / Manager – HousekeepingIf you care deeply about standards, discipline, and doing things right every single day — this role is for you.Role Overview – What This Role Is Really AboutForget titles for a moment.Ask yourself: Can you inspect a room and immediately spot what’s not right? Can you guide your team during peak check-ins? Can you ensure rooms are guest-ready without excuses?This role exists because someone must:Own room readiness — not just assign tasksEnsure hygiene standards never slipCoordinate smoothly with Front Office and MaintenanceHandle guest concerns calmly and professionallyBe accountable for cleanliness — floor by floor, room by roomYour success is measured not by reports, but by:Guests entering clean, fresh, ready roomsMinimal complaints and quick resolutionsConsistent inspection scoresHotel leadership trusting your judgment on room qualityWhat You Will Practically Do Every Day (So You Can Picture the Job)Supervise daily housekeeping operationsAllocate rooms and tasks based on occupancyInspect guest rooms and public areasEnsure hygiene, safety, and SOP complianceTrack linen movement and housekeeping inventoryCoordinate with Front Office for check-ins & prioritiesHandle guest housekeeping requests politely and quicklyUpdate daily logs, checklists, and reportsEscalate maintenance issues without delayBe present, alert, and accountable — every shiftWhy This Role Is Important (Your Day-to-Day Impact)(Read and ask yourself — can I do this?)Every day, you will:Decide the cleanliness standard guests experienceInfluence guest reviews and repeat bookingsMaintain consistency during peak occupancyShape team discipline and attention to detailProtect the hotel’s reputation through spotless executionYour work directly impacts guest satisfaction, brand trust, and hotel performance.Who Can ApplyThis role is for trained hotel housekeeping professionals only.You should apply if:You hold a Diploma / Certificate in Housekeeping or Hotel ManagementYou have 2–4 years of housekeeping experience in hotels or serviced apartmentsYou are confident inspecting rooms independentlyYou understand linen, chemicals, and housekeeping SOPsYou lead from the floor — not from behind a deskYou want to grow into senior housekeeping leadership rolesIf yes — you belong here.Language & PersonaYou must:Communicate clearly in English + HindiBe detail-oriented and quality-focusedStay calm during high occupancy daysBe disciplined, reliable, and consistentTake ownership of assigned floors or areasBe comfortable working on-ground during peak operationsYour Future at Z HotelsIf you succeed here, you don’t just supervise housekeeping.You grow into Assistant Manager or Manager – Housekeeping roles, larger hotel properties, or cluster-level responsibilities as Z Hotels expands.Your identity becomes:Someone trusted to maintain hotel-quality standards — every single day.If you want a role where your work is visible, valued, and respected — apply now.

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