Role Overview We are hiring Academic Counsellors for the Renewal team to engage with existing students and parents, ensure course continuity, and drive renewals. Key Responsibilities 1 Connect with existing customers for course renewal2 Understand student progress and suggest suitable continuation plans 3 Handle calls and follow-ups for renewals4 Build strong relationships with parents and students 5 Achieve monthly renewal targets Requirements 1 Bachelor’s degree in any discipline2 Experience in sales / counselling / retention preferred3 Strong communication and interpersonal skills 4 Good convincing and relationship management skills