Job Title:
Manager - OEBG [T500-21409]
Company: MUFG
Location: Bangalore, Karnataka
Created: 2025-11-19
Job Type: Full Time
Job Description:
About Us:MUFG Bank, Ltd. is Japan’s premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Bank’s parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the world’s leading financial groups. Headquartered in Tokyo and with over 360 years of history, the Group has about 120,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. The Group aims to be the world’s most trusted financial group through close collaboration among our operating companies and flexibly respond to all the financial needs of our customers, serving society, and fostering shared and sustainable growth for a better world. MUFG’s shares trade on the Tokyo, Nagoya, and New York stock exchanges. MUFG Global Service Private Limited:Established in 2020, MUFG Global Service Private Limited (MGS) is 100% subsidiary of MUFG having offices in Bengaluru and Mumbai. MGS India has been set up as a Global Capability Centre / Centre of Excellence to provide support services across various functions such as IT, KYC/ AML, Credit, Operations etc. to MUFG Bank offices globally. MGS India has plans to significantly ramp-up its growth over the next 18-24 months while servicing MUFG’s global network across Americas, EMEA and Asia PacificAbout the Role:Position Title: Manager Corporate Title: ManagerReporting to: Vice PresidentLocation: BengaluruJob ProfilePosition details:To assist and support Offshoring Enablement and Business Governance team in driving an effective and efficient Business Governance across Business Units of various geographies.Develop, maintain, and continuously improve the reporting & governance framework for global capability handling diverse roles.Drive and facilitate governance meetings ensuring adherence to SLA standards, KPI monitoring and reporting requirements. Reviewing and drafting documentation Maintaining and updating internal Documentation Manual, standard legal templates, internal policies and proceduresLiaising with various departments and internal stakeholders to create collaborative work relationships, understand their data requirements, propose the solutions, obtain their supports when required.Identify continuous improvement opportunities to enhance project processes and collaborate internally across regionsExecute and deliver on multiple large inter-company Outsourcing/Offshoring projects that are high complexity and multidisciplinaryServe as the principal coordinator of the project team responsible for redistributing the work to ensure the project's successServe as a point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergyCreate long- and short-term project plans, including setting targets for milestonesDelegate tasks on the project to Business Unit SME’s best positioned to complete themPerform checks on the project throughout execution to maintain the standards expected. Deliver projects on agreed upon timeline and budgetHost regular project meetings with key stakeholders to track execution progress, address issues / challenges, and drive accountability, including agendas, meeting minutes, and issues trackingCommunicate proactively with executives to keep the project aligned with stated goalsIdentify continuous improvement opportunities to enhance project processes and collaborate internally across regions to implementNote that, as the offshore team is being expanded, the individual may also be requested to assist with other areas SKILLS AND EXPERIENCEFunctional Competencies:Education preference: Bachelor’s degree requiredRequires a minimum 8 – 12 years demonstrated knowledge and direct work experience in leadingOutsourcing/Offshoring projects that cross company business lines and company regions. PMP certification and / or Certified Outsourcing Professional a plus.Experience working with captives, external vendors, Third Party Risk Management, and Sourcing is required.Expert skills with Microsoft Suite (Word, Excel, PowerPoint, Project, SharePoint and MS Teams) are required.Demonstrated skills in the areas of priority setting, problem solving, negotiation, and conflict management are required.Ability to effectively partner with key stakeholders and cross functional groups to mitigate risk, remediate issues and drive accountabilityMust be a self-starter, have the ability to work independently, and adapt in a dynamic environmentPERSONAL REQUIREMENTS:Excellent interpersonal and communication skills in English, both written & verbal Ability to speak/read another language is desirable although not essentialTeam player Strong understanding of cross-cultural ways of working and issues; a diverse and inclusive cultural vision International outlook and exposureAbility to embrace change and new ways of workingProactive and enthusiastic, with a motivated approachPragmatic, curious and commercially minded Results driven, with a strong sense of accountabilityStrong decision making skills, the ability to demonstrate sound judgementAbility to operate with urgency and prioritise work accordingly; to manage large workloads and tight deadlinesStructured and logical approach to work and strong problem solving skillsCreative and innovative approach to workExcellent attention to detail and accuracyEqual Opportunity Employer:The MUFG Group is committed to providing equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, color, national origin, physical appearance, religion, gender expression, gender identity, sex, age, ancestry, marital status, disability, medical condition, sexual orientation, genetic information, or any other protected status of an individual or that individual's associates or relatives, or any other classification protected by the applicable laws.