Senior Business Analyst - E-commerce

We are looking for a highly analytical and detail-oriented Senior Business Analyst to drive data-driven decision-making and optimize business performance for our e-commerce platform. The ideal candidate will bridge the gap between business needs and technology solutions, ensuring seamless execution of strategies to enhance user experience, sales, and operational efficiency. ResponsibilitiesAnalyze business processes, user journeys, and platform performance to identify growth opportunitiesCollaborate with product, marketing, operations, and tech teams to define business requirementsTranslate business needs into functional specifications and user storiesMonitor key metrics such as conversion rates, customer acquisition cost, retention, and revenueConduct market research, competitor benchmarking, and trend analysisSupport A/B testing and performance optimization initiativesDevelop dashboards, reports, and data visualizations for stakeholdersIdentify bottlenecks and recommend scalable solutions for process improvementWork closely with engineering teams to ensure timely and accurate implementationDrive continuous improvement through data insights and analyticsQualificationsBachelor’s degree in Business, Economics, Engineering, or related field 4–7 years of experience in business analysis, preferably in e-commerce or digital platformsStrong analytical and problem-solving skillsProficiency in tools like SQL, Excel, Google Analytics, Power BI/TableauExperience with data visualization and reportingUnderstanding of e-commerce KPIs, funnels, and customer behaviorExcellent communication and stakeholder management skillsFamiliarity with Agile/Scrum methodologiesPreferred BackgroundExperience working with product teams or in a product-based companyKnowledge of digital marketing analytics (SEO, SEM, paid ads)Exposure to CRM tools and customer segmentation strategiesBasic understanding of APIs and system integrationsWhat is in it for you:Opportunity to work in a fast-growing e-commerce environmentCareer growth and leadership exposureFast learning curve and career progression in a growing marketplaceCollaborative, execution-focused startup cultureLocation: HSR Layout, 6 day Work-Week

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