General Analytics - Senior Manager

We are looking for an Engagement Manager to lead descriptive analytics engagements for a large telecom client. This role requires strong ownership of delivery, business understanding of the retail/telecom domain and the ability to translate data into actionable business insights. You will manage the offshore delivery team, client relationship and analytics output quality while driving measurable business impact. Job Responsibilities Own the end to end delivery of descriptive analytics engagements for telecom clientsAct as the primary point of contact for client stakeholders; manage expectations, communication and delivery timelinesLead and mentor a 6-8 member offshore analytics team; ensure high performance, skill growth and strong ownershipTranslate business questions into structured analytical problem statements and data requirementsReview analytical outputs for accuracy, story telling and business relevance before client deliveryProactively identify new analytical opportunities within the account and support account expansionDesign standard analytics frameworks, reporting methodologies, and reusable acceleratorsEnsure adherence to delivery SLAs, data governance and quality benchmarksNavigate ambiguity in problem statements and create structured, scalable analytics solutionsQualifications: 6+ years of experience in analytics, consulting, or client facing delivery rolesMinimum 3+ years of experience managing offshore analytics teams (4+ members)Advanced proficiency in Excel and PowerPoint for executive-level storytellingProven experience in descriptive analytics and business performance reportingStrong stakeholder management and client communication experienceExposure to telecom domain is an added advantage, not mandatory (CX, NPS, churn, network, marketing, revenue, operations, etc.)Hands-on experience with SQL (Good to have - Python & PySpark)

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