Teams Telephony Administrator

Experience: 4–6 YearsContract Duration: 6 MonthsJob SummaryWe are looking for an experienced Teams Telephony Administrator to support and manage Microsoft Teams telephony infrastructure. The ideal candidate should have hands-on experience with Teams Voice, Direct Routing, SBC configuration, and enterprise telephony integrations. The role requires strong understanding of VoIP technologies and the ability to support secure communication environments.Key ResponsibilitiesManage and administer Microsoft Teams Telephony / Teams Voice environment.Configure and maintain Direct Routing between Microsoft Teams and telephony infrastructure.Deploy, configure, and troubleshoot Session Border Controllers (SBC).Integrate and manage PBX systems with Microsoft Teams.Configure and manage SIP Trunking for enterprise telephony solutions.Monitor and troubleshoot voice quality, call routing, and connectivity issues.Ensure compliance with PCI DSS payment security standards where applicable.Collaborate with network and security teams to ensure seamless telephony operations.Provide support for telephony-related incidents, changes, and upgrades.Maintain documentation and best practices for Teams telephony infrastructure.Required SkillsStrong experience in Microsoft Teams Telephony / Teams VoiceHands-on experience with Session Border Controllers (SBC)Expertise in Direct Routing configurationKnowledge of PBX systems and SIP TrunkingUnderstanding of VoIP protocols and enterprise telephony environmentsExperience working in PCI DSS compliant environments (preferred)Certifications (Preferred)MS-721: Collaboration Communications Systems EngineerMS-720: Microsoft Teams Voice Engineer

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