Insurance Associate

Hi All,We are hiring for UK Life & Pension domain for Insurance Operations (non-voice) role. Please find below details:Experience: 1 to 10yearsRole: Associate/Analyst/Team LeadShift timings & Work Model: UK sift & WFO (5days)Skills required: Life Insurance, Insurance, Claims, Insurance OperationsLocation: Chennai, NavallurJob description:Ensure process adherence, SOP compliance, and quality assurance across delivery teams.Drive training, knowledge management, and SME development using GenAI tools (e.g., dC.iKnow, dC.iGenie).Collaborate with Risk & Compliance, Quality, and Transformation teams to ensure 3LoD readiness.Support transition activities including KT, ramp-up, and monitored production.Implement process improvements and automation opportunities to enhance efficiency.Qualifications & Experience- 1 to 10 years in insurance operations with domain specialization in Life & Pensions.- Experience in managing teams across multiple locations and process areas.- Strong understanding of Irish regulatory landscape and insurance product lifecycle.- Exposure to transformation tools and automation platforms.- Experience in training, SOP development, and compliance audits.Skills:- Domain expertise in Life & Pension operations- People and process management- Quality and compliance orientation*We have multiple roles at different levels, please refer the job to your friends/colleagues

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