Education Program Manager - International

Hello #Connections !Greetings from STEMpedia (Agilo Research Private Limited)Hiring for a Education Program Manager - InternationalLocation: Ahmedabad (preferred) or Remote with travel requirementsPosition Type: Full-TimeDepartment: Education & Programs - International DivisionAbout STEMpediaSTEMpedia is the pioneer of learning-by-doing in the STEM ecosystem in India, is the most reputed brand and the market leader in indigenous STEM learning technologies. STEMpedia develops cutting-edge technology tools and services for educational institutions to foster innovation, creativity, problem-solving, critical thinking and other 21st century skills in children.Being a formidable force in India already, STEMpedia is the only Indian startup in this market to hold influence and reputation in dozens of other countries. From the most expensive schools in California to the most remote ecosystems in Africa, STEMpedia has delivered optimum benefits to its consumers and partners worldwide.Job OverviewWe are seeking an experienced Education Program Manager - International to join our team. This role is pivotal in managing relationships with our international clients, ensuring their educational needs are met promptly, and providing comprehensive technical and program support. The successful candidate will act as the primary liaison between STEMpedia and our global partners, delivering exceptional service through virtual sessions and international travel when required.Role and ResponsibilitiesClient Relationship ManagementAct as the primary contact for international clients across major global regions.Build strong relationships with schools, distributors, and education partners.Understand client needs and provide tailored STEM solutions.Conduct regular check-ins, manage expectations, and ensure timely communicationProgram Implementation & SupportCoordinate global program rollouts and deliver pre/post-sales technical support.Create implementation plans suited to diverse educational systems.Monitor program delivery across time zones and maintain quality.Troubleshoot issues to ensure smooth client operations.Technical Training & DemonstrationsConduct virtual trainings, webinars, and live demos on PictoBlox, AI, Robotics, IoT, etc.Deliver customized training content for international audiences.Travel internationally for onsite workshops and demonstrations.Support curriculum integration and classroom adoption.Program Monitoring & EvaluationTrack KPIs, gather feedback, and assess program effectiveness.Identify trends and drive continuous improvement based on client insights.Collaborate with internal teams to enhance programs.Cross-Cultural & Curriculum AdaptationAdapt programs for IB, Cambridge, American, and other curricula.Ensure cultural relevance and work with teams for localization.Stay updated on global education standards.Stakeholder CollaborationSupport Business Development with technical expertise.Coordinate with Curriculum, Operations, and Marketing for seamless delivery.Contribute to case studies and success stories.Travel & Time Zone ManagementTravel internationally (20–30%) for meetings and trainings.Manage flexible hours to work across multiple time zones.Represent STEMpedia at global events and conferences.Skills Required Technical ExpertiseStrong proficiency in STEM concepts including Robotics, AI, Machine Learning, IoT, Arduino, Electronics, and 3D printingHands-on experience with PictoBlox (graphical and Python programming)Ability to troubleshoot technical issues and provide solutions remotelyExperience with educational technology platforms and virtual learning toolsCommunication & Interpersonal SkillsExcellent written and verbal communication skills in English (additional languages are a plus)Strong presentation skills with ability to engage diverse international audiencesCultural sensitivity and ability to work effectively across different culturesActive listening skills and ability to understand client needs in cross-cultural contextsProgram & Project ManagementProven experience managing multiple international clients and projects simultaneouslyStrong organizational skills with attention to detailAbility to prioritize tasks and meet deadlines across different time zonesExperience with CRM systems and project management toolsClient Service ExcellenceCustomer-centric mindset with commitment to delivering exceptional serviceProblem-solving abilities with a proactive approach to addressing client concernsPatience and diplomacy in handling challenging situationsAbility to build trust and credibility with international stakeholdersAdaptability & FlexibilityComfortable working in a dynamic, fast-paced international environmentWillingness to travel internationally and work flexible hoursAbility to adapt quickly to different educational systems and cultural contextsResilience in managing complex, multi-stakeholder relationshipsQualificationsEducation:Bachelor's degree in B.Tech/B.E. (Electrical, Electronics/Telecommunication, Instrumentation, Mechanical, IT) or B.Sc. in IT, Electronics, Physics, or equivalentMaster's degree in Education, Educational Technology, or STEM field preferredExperience:3-5 years of experience in international program management, preferably in EdTech or STEM educationProven track record of managing international client relationshipsExperience in delivering technical training and support to diverse audiencesExperience working with international schools or educational institutions preferredPrior international travel experience for business purposesAdditional Requirements:Valid passport and ability to travel internationallyProficiency with virtual collaboration tools (Zoom, Microsoft Teams, Google Meet, etc.)Understanding of international education systems (IB, Cambridge, American curriculum) is a plusExperience with cross-cultural training and education deliveryJob TypeFull-time. In office, Based from Ahmedabad STEMpedia HQBenefitsCompetitive salary and benefits package, no bar for exceptional candidatesInternational travel opportunitiesOpportunity to work with a dynamic and mission-driven global organizationProfessional development and training opportunitiesFlexible working arrangements for international collaborationExposure to diverse educational systems and culturesExcited to join our team?--> We’d love to hear from you! Send your resume to [email protected] someone perfect for the role?--> Tag them and help us connect with top talent.You can also explore more opportunities on our Careers Page :

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