CUSTOMER PQA ANALYST

MAIN RESPONSIBILITIES PQA Governance:Set and monitor governance over the PQA process to verify the plant's capability in meeting all product specifications (DESPRO).Strategic TDA Leadership:Lead the analysis of "Internal (PQA)" and "Customer Line Rejects (CLR)" teardowns to determine the nature and cause of failures, assigning responsibility as per global TDA standards.Quality Improvement Interface:Collaborate with the local Quality Specialist (AQP + QIP) to prioritize focus areas for QIP projects based on PQA failure trends and field performance.Multidisciplinary Liaison:Conduct technical reviews with Engineering, Manufacturing, and Logistics to discuss audit failures and drive corrective actions via 8D or MASP.Data Intelligence:Analyze PQA data using AMS and QIS to identify "special causes" and trends, providing the statistical foundation for plant quality reviews.Standardization:Ensure the TDA and PQA processes are standardized according to Corporate Quality manuals, optimizing resources based on rejection volumes.EDUCATION Minimum: Degree in Engineering (Electrical, Mechanical, or related). Desirable: Post-graduate degree in Quality Management or Statistics. Fluency in English. EXPERIENCE Minimum 3–5 years in Quality Engineering, Product Auditing, or Laboratory environments. KNOWLEDGE Expertise in P-FMEA and APQP/AQP. Statistical tools application (Minitab, Control Charts, Histograms). Problem-solving methodologies (8D, MASP, PDCA). COMPETENCIES Analytical thinking and data-driven decision-making. Strong communication skills for interfacing with global corporate teams and local engineering. Ability to lead group problem-solving sessions. KEY PERFORMANCE INDICATORS PQA Compliance levels. Accuracy in failure mode identification (TDA Effectiveness). Lead time for closing 8D/AMS reports derived from PQA. Reduction in field/internal failures (shared with AQP/QIP).

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