Guest Relations Specialist

Job Description Role Summary: The Receptionist will be the first point of contact for visitors and callers, ensuring a professional, welcoming front-desk experience while supporting basic administrative and coordination tasks. Key Responsibilities: Greet and assist visitors; maintain visitor logs and issue passes Handle incoming calls and route them appropriately Manage meeting room bookings and readiness Maintain a clean and presentable reception area Handle mail, couriers, and basic documentation Coordinate internal communication and assist during emergencies Requirements: 1–3 years of receptionist/front desk experience (corporate or luxury setup preferred) Strong communication skills in English and local language(s) Proficiency in MS Office and basic office equipment Professional demeanor, multitasking ability, and attention to detail

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