Field Engineer

Location: Chennai, Gurugram , Vizag, Itanagar ,Vijayawada ,Ahmedabad , Bhavnagar, Kankipadu, Jaipur, Bangalore, Nagpur, Navi Mumbai, Pune, Cuttack, BhimavaramExperience: 1+ years of experienceRoles Responsibilities- Working hours: 24*7 - Week off depends upon roster/No Fixed Saturday/Sunday & Holiday off. - Need to visit multiple stores in all areas. - Having personal vehicle (bike) is mandatory - Working on National Holidays against which you shall be eligible for double pay. - PH will be working against which comp off will be provided - Provide outside support to Reliance Retail Outlets for all IT calls ( Must have Knowledge on PC, Printers & Basic Knowledge of networking, Networking equipment's - Coordinate with Regional Coordinator for tasks and activities to be performed. - Will perform Periodic Preventive Maintenance activities - Get signoffs for activities performed from Store Manager, State IT team and send a report to Retail Helpdesk - Coordinate with Retail Helpdesk for ticket status and call closure - Coordinate with Retail Helpdesk for Vendor related issues and escalate issues as may be required - Coordinate with MSL logistics for spares availability - Perform initial physical inventory verification and asset tagging and submit a report - Carry out IMAC activity - Will perform Rollout activity - 50%-70% travelling will be there to cater services. - Experience in to Hardware& networking. - Perform Preventive Maintenance

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